# stack-et
> by Gravity Stack

Canonical page: https://apphub.relativity.com/solutions/stack-et
Marketplace: Relativity
Last updated: 2026-08-26
Logo: https://assets.partnerfleet.app/prie09lfjkrry9j3j5o5voviqszz

## Description
### Benefits of Periscope include:

stack-et enables legal technology and operations teams to track and manage incoming customer support tickets from multiple channels with one queue and set deadlines for request resolution based on project scope, business hours, and project category. Teams can engage and support customers through central discussion within the platform and automatically notify stakeholders about changes throughout the ticket lifecycle–ultimately reducing operational error percentage and improving department process efficiency.